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FAQ
About smart phone
- How do I view videos from my smartphone?
- How do I view 4K videos from my smartphone?
- How do I use the linkage feature from my smartphone?
- How do I view the unlimited streaming from my smartphone?
- Can I use the H.265 version of the video file from my smartphone?
- How do I download video files from smartphone?
- What should I do when I change smartphone?
- I can't download videos with VRX Media Player.
- I can't download videos with VRX Media Player.
I can't download videos with VRX Media Player.
Due to update and re-installation of the app, the player ID may have been changed and authentication may no longer be possible.
Please go to player registration and re-register your player ID and try again.
Please go to player registration and re-register your player ID and try again.
＊There are no plans to update VRX Media Player, so please use the 4DMEDIAPLAYER for smartphones.