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FAQ
About PC
- How do I view videos from PC?
- How do I view 4K videos from PC?
- How do I use the linkage function from PC?
- How can I view unlimited streaming from PC?
- If you cannot play videos (.mp4) or view live video (LIVE room) on your computer.
- The sound shift occurs when playing a video for PC.
- When viewing VR on PC, the video does not appear in front.
- I have a new computer and can no longer watch on D-PLAYER.
- When a video file is loaded in D-PLAYER ver2.12, it is forced to end.
- Why does another window open when I play a video on D-PLAYER?
The sound shift occurs when playing a video for PC.
The VR video requires PC specs due to resolution issues.
Please refer to the following and confirm that PC meets the recommended environment.
If you still experience sound shift even though PC meets the recommended environment,
please contact us from Contact Us.
Please refer to the following and confirm that PC meets the recommended environment.
If you still experience sound shift even though PC meets the recommended environment,
please contact us from Contact Us.
CPU: Intel i5-4590 equivalent or greater
GPU: NVIDIA GeForce GTX 970 / AMD Radeon R9 290 equivalent or higher
(except for mobile use)
Video Output：Compatible HDMI 1.3 video output
GPU: NVIDIA GeForce GTX 970 / AMD Radeon R9 290 equivalent or higher
(except for mobile use)
Video Output：Compatible HDMI 1.3 video output