FAQ
About Viewing
- What are the recommended requirements for 8K video playback?
- Do I need anything to watch the video?
- Please tell me which player you recommend for viewing?
- What are the recommended environment requirements for streaming play?
- What are the recommended requirements for 4K video playback?
- Can I check the operation and content before I purchase the video?
- When you play a multi-part video, it will not play automatically.
What are the recommended requirements for 4K video playback?
Download and play 4K videos ( Local Play / Local Content )
4DMEDIAPLAYER for PC / D-PLAYER for PC
- Required specs
- OS: Windows10 64bit
- CPU: Intel Corei5-8500 or higher
- GPU: GeForce GTX 1070 or higher
- Memory: 16GB or more
- Resolution: 3840×2160 or higher(4K support)
- Line Speed: 15~20Mbps (*When viewing VR)
When the video is saved to FAT32 format
Videos larger than 4GB may not download properly.
Please change the format to exFAT format before use.
Videos larger than 4GB may not download properly.
Please change the format to exFAT format before use.
4DMEDIAPLAYER for smartphones
- Required specs
- Android:AndroidOS 8.0 or higher
- iPhone:iPhone7 or higher + iOS 12 or higher
- Resolution: 1920×1080 or higher
- Line Speed: 15~20Mbps (*When viewing VR)