FAQ
About Viewing
- What are the recommended requirements for 8K video playback?
- Do I need anything to watch the video?
- Please tell me which player you recommend for viewing?
- What are the recommended environment requirements for streaming play?
- What are the recommended requirements for 4K video playback?
- Can I check the operation and content before I purchase the video?
- When you play a multi-part video, it will not play automatically.
What are the recommended environment requirements for streaming play?
Streaming Play (Free videos, Purchased videos, Unlimited streaming, etc.)
4DMEDIAPLAYER for PC
Required specs
OS: Windows10 64bit
CPU: Intel Corei5-7500 or higher
GPU: GeForce GTX 1060 6GB or higher
Memory: 8GB or more
Resolution: 1280×720 (HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
Recommended specs
OS: Windows10 64bit
CPU: Intel Corei5-8500 or higher
GPU: GeForce GTX 1060 6GB or higher
Memory: 16GB以上
Resolution: 1280×720 ~ 1920×1080(HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
Required specs
OS: Windows10 64bit
CPU: Intel Corei5-7500 or higher
GPU: GeForce GTX 1060 6GB or higher
Memory: 8GB or more
Resolution: 1280×720 (HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
Recommended specs
OS: Windows10 64bit
CPU: Intel Corei5-8500 or higher
GPU: GeForce GTX 1060 6GB or higher
Memory: 16GB以上
Resolution: 1280×720 ~ 1920×1080(HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
D-PLAYER for PC
Required specs
OS: Windows8/Windows 8.1/Windows10
CPU: Intel Corei5 or higher
GPU: GeForce GTX 960 Series Required
( GeForce 970 Series recommended, except for mobile use )
Memory: 8GB以上
Resolution: 1024×768 (HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
* DirectX11 or higher is required.
* Some VR+1D functions are not available due to old specs.
Required specs
OS: Windows8/Windows 8.1/Windows10
CPU: Intel Corei5 or higher
GPU: GeForce GTX 960 Series Required
( GeForce 970 Series recommended, except for mobile use )
Memory: 8GB以上
Resolution: 1024×768 (HD or higher)
Line Speed: 15~20Mbps (*When viewing VR)
* DirectX11 or higher is required.
* Some VR+1D functions are not available due to old specs.
4DMEDIAPLAYER for smart phone
Required specs
Android:AndroidOS 6.0 or higher
iPhone:iPhone7 or higher + iOS 10 or higher
Resolution: 1920×1080 or higher
Line Speed: 15~20Mbps (*When viewing VR)
*Please bring your VR goggles when you view VR.
*VR+1D linkage function may not work on Galaxy S6.
Required specs
Android:AndroidOS 6.0 or higher
iPhone:iPhone7 or higher + iOS 10 or higher
Resolution: 1920×1080 or higher
Line Speed: 15~20Mbps (*When viewing VR)
*Please bring your VR goggles when you view VR.
*VR+1D linkage function may not work on Galaxy S6.