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FAQ
About smart phone
- How do I view videos from my smartphone?
- How do I view 4K videos from my smartphone?
- How do I use the linkage feature from my smartphone?
- How do I view the unlimited streaming from my smartphone?
- Can I use the H.265 version of the video file from my smartphone?
- How do I download video files from smartphone?
- What should I do when I change smartphone?
- I can't download videos with VRX Media Player.
- I can't download videos with VRX Media Player.
How do I download video files from smartphone?
There are two ways to download the video files of purchased videos.
How to download directly from 4DMEDIAPLAYER for smartphones using the QR code
- Go to the Purchased Video List or Purchased Video Details page.
- Select the "Smart Phone" tab and click the "QR Code" button to display the QR code.
- Launch the 4DMEDIAPLAYER for smartphone and load the QR code to start downloading the video.
How to download from the product page on the smartphone website.
- Access the smartphone site from your smartphone.
- Please go to the list of purchased videos or go to the details page of purchased videos.
- Select the "Smart Phone" tab, and 4DMEDIAPLAYER for smartphones will launch and start downloading the video.