FAQ

  • FAQ
  • Device
  • About Viewing
  • When you play a multi-part video, it will not play automatically.

About Viewing

When you play a multi-part video, it will not play automatically.

Depending on your network environment, it may take some time to load the file when using the file jump function.
Please wait for the file to start playing.

1) Streaming Play

Depending on the communication conditions, it may take some time to load.

2) Local Play (Download)

Please download and prepare all necessary files before viewing.
If you want to use the file jumping function, you need to play the file you prepared in advance in Dimension Player before you view it. (Because you need to obtain the information to use the function.)

3) If the thumbnails for each part are not displayed when using the chapter function

As soon as the file you are using finishes playing, it will automatically move to the next file.